Six service commitments exempt your backward worries
Excellent quality, quality assurance, to actively solve after-sales, responsible for each order. If the product quality of our company is not satisfactory, we will provide "replacement and refund" services.
Steel pipe specifications that can be processed and customized are numerous, larger quantity is more preferential. BBN Steel Pipe has a complete set of production and processing equipment, and the steel pipes can be customized according to customer requirements to ensure product quality.
Delivery is prompt - within 24 hours after placing order. Set up a set of service system according to the customer's needs, and make an appointment to deliver the goods on time within the delivery date.
Provide on-site installation guidance and give customers a reply within 20 hours after receiving feedback from customers. Foreign customers will get a reply within 8 hours by telephone/fax/mail. Arrive in three days if you need on-site guidance in China.
Provide the original product related certificates, please retain the original product sales contract and quality certificate of our company. After production, we will send the original contract, quality certificate and VAT invoice to you by express mail.
Perfect service system: pre-sale, in-sale and after-sale service. Professional customer service team to provide you 24-hour intimate service and fast problem treatment.
Pre-production: Raw Material Control
BBN Steel Pipe select raw materials strictly, guarantee the quality of products from the source, and provide customers with excellent products. After the purchase of raw materials, BBN Steel Pipe staff will carry out raw materials inspection. After passing the test, the production of steel pipes began.
Production: Production Process Control
BBN Steel Pipe manages and operates according to ISO 9001:2008 international quality system. The steel pipe products are manufactured in strict accordance with the production standards and additional agreements specified in the contract. BBN Steel Pipe always pays close attention to product quality and employee safety.
After Production: Finished Product Inspection
After the production of steel pipes is completed, a series of tests will be carried out to ensure that the finished products are qualified, such as on-line and off-line ultrasonic flaw detection, flattening test, hydraulic test, dimension and appearance inspection, etc.
Before Shipment: Check and Verify
Our quality inspectors will also check the final details before loading steel pipes, such as size and quantity inspection, marking inspection, surface appearance inspection, packaging inspection, document review, etc. BBN Steel Pipe guarantees that every product we sell meets the quality requirements, otherwise it will be reworked.
Technical Assessment
As a professional manufacturer of high frequency welded pipe, BBN Steel Pipe takes every customer's inquiries and questions seriously. After receiving the customer's inquiry, our salesmen will immediately consult with the technical evaluation team to find the best production plan to ensure that the quality of steel pipe meets the customer's needs. The team members of BBN Technology Department have decades of experience in steel pipe production and R&D, and their work is conscientious and responsible, which is the guarantee of every order.
Solution
Design drawings to provide optimal solutions.
The senior engineer of BBN Steel Pipe will arrange the design and production plans and processing drawings according to customer requirements and application standards to provide the best solution. The world's first-class designers and advanced production and testing equipment make BBN Steel Pipe in the forefront of the steel pipe industry. After signing the order, our engineers will document the relevant technical requirements and precautions of production and inform the producers to ensure the smooth operation of production.
On-site Installation Guidance
BBN Steel Pipe has a sound technical support team, focusing on technology development and solution. Now the company has established a complete technical support system, including pre-drawing design and post-installation guidance. If there is customer demand, BBN Steel Pipe can provide on-site installation guidance to ensure good product usability. BBN Steel Pipe has established a good brand image and won wide recognition from customers at home and abroad.