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After-Sales Service

Six service commitments exempt your backward worries

  • Excellent quality, quality assurance, to actively solve after-sales, responsible for each order. If the product quality of our company is not satisfactory, we will provide "replacement and refund" services.

  • Steel pipe specifications that can be processed and customized are numerous, larger quantity is more preferential. BBN Steel Pipe has a complete set of production and processing equipment, and the steel pipes can be customized according to customer requirements to ensure product quality.

  • Delivery is prompt - within 24 hours after placing order. Set up a set of service system according to the customer's needs, and make an appointment to deliver the goods on time within the delivery date.

  • Provide on-site installation guidance and give customers a reply within 20 hours after receiving feedback from customers. Foreign customers will get a reply within 8 hours by telephone/fax/mail. Arrive in three days if you need on-site guidance in China.

  • Provide the original product related certificates, please retain the original product sales contract and quality certificate of our company. After production, we will send the original contract, quality certificate and VAT invoice to you by express mail.

  • Perfect service system: pre-sale, in-sale and after-sale service. Professional customer service team to provide you 24-hour intimate service and fast problem treatment.